Support Center

Get help with AutoDocCreator Apps Script setup and troubleshooting

Get Direct Support

Need help with your AutoDocCreator Apps Script? Our team is here to assist you with setup, configuration, and troubleshooting.

Setup Assistance
Get help installing and configuring your AutoDocCreator Apps Script
  • • Apps Script installation guidance
  • • Notion API configuration
  • • Google Docs template setup
  • • Initial testing and validation
Technical Support
Troubleshooting and technical assistance for existing users
  • • Script error troubleshooting
  • • Performance optimization
  • • Custom template assistance
  • • Integration issues

Support Guidelines

Response Time

We typically respond to support emails within 24-48 hours during business days.

What to Include

Please include your purchase email, specific error messages, and steps you've already tried.

Priority Support

AutoDocCreator customers receive priority support for all setup and technical questions.

Common Issues & Solutions

Apps Script Installation

Issue: Having trouble installing the Apps Script in your Google account.

Solution: Make sure you're logged into the correct Google account and have enabled Google Apps Script. Contact us for step-by-step installation assistance.

Notion API Connection

Issue: Script can't connect to your Notion database.

Solution: Verify your Notion integration token and database permissions. We'll help you configure the API connection properly.

Template Mapping Issues

Issue: Placeholders in Google Docs aren't being replaced correctly.

Solution: Check that your placeholder format matches exactly (e.g., {{ClientName}}). We can help you troubleshoot template mapping.

Still Need Help?

Don't hesitate to reach out. We're committed to helping you get the most out of AutoDocCreator.

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